The Challenge
Aromatherapy/wellness expert: high traffic (YouTube, Pinterest, WhatsApp, Instagram, Facebook) but catastrophic 0.7% conversion (was 5-6%). 662 prospects → only 3 purchases on Digistore24 checkout. Massive revenue loss (99.3% evaporating at final step), wasted marketing (content creation nullified by broken checkout), brand damage (confusing checkout erodes confidence), no control/insight (third-party processor = flying blind).
The Approach
Two-pronged attack: (1) Cart bounce recovery system (capture email on entry even before purchase, automated follow-up “What’s wrong? How can we help?”), (2) AI-driven B2B outreach (Sophie analyzes business websites, hyper-personalized emails lead with specific problems, referral network strategy “who do you know?” for legal/effective door-opening).
The Results
Immediate sales recovery (recovering percentage of 99.3% lost sales), dramatically increased conversion rate (back towards/beyond 5-6% benchmark), new high-value B2B revenue stream (consistent pipeline), data-driven decision making (continuous optimization). From traffic-focused marketer to conversion-focused entrepreneur—no longer guessing, system for growth.
The more efficient system wins. Always.